Responsibilities: Working as Cloud Administrator on Microsoft Azure, involved in configuring virtual machines, storage accounts, resource groups. Apply to Support Engineer, Customer Engineer, Support Escalation Engineer and more! Managing Windows 2012 servers, troubleshooting IP issues and working with different support teams. Remote login to Virtual Machines to troubleshoot, monitor and deploy applications. Extensive experience of XX years as a Microsoft Systems Engineer in supporting environments that including Windows Server, Azure, Hyper-V, VMware, Active Directory Services, etc. Manage critical issues by setting customer expectations, devise and implement action plans and professionally communicate to all parties involved. For billing and subscription support, sign in to submit and manage your requests. Desktop Support Engineer resume in South Pasadena, CA - April 2020 : azure, desktop support, dell, citrix, sccm, xerox, cisco, desktop, vpn For more information: http://aws.amazon.com/careers/, Bachelor's degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field, or equivalent work experience, Experience with Hadoop (Cloudera), EMR, DynamoDB (Cassandra), or similar, Experience monitoring Hadoop cluster performance with Ganglia, Experience with JVM performance monitoring and tuning, Experience with Map-Reduce, Zookeeper, HBASE, HDFS, Pig, or Hive, Strong knowledge of Linux system monitoring and analysis, Expert knowledge in Map-Reduce, Cascading, HBase, HDFS, Pig, Hive, Prior working experience with AWS - any or all of EC2, S3, Data Pipeline, Redshift, RDS, DynamoDB, EMR, Bachelor’s degree in Information Technology, Computer Sciences, Engineering, Maths/Physics or equivalent qualifications, Familiarity with one or more version control systems (SVN, Perforce, TFVC, Git, MS Team Foundation), Experience building or managing applications from the Application layer down, Coding ability (Java/Tomcat, .NET, Ruby, Python, Node.js, PHP), Scripting experience (Ruby, Python, Bash, Powershell), Database experience (PostGres, MySQL, Oracle, SQL Server), DB performance tuning and troubleshooting, 8+ years of experience in building or troubleshooting web and/or mobile applications, 8+ years of experience developing in at least two of the following (or similar) languages, 8+ years of experience with services based on REST APIs / SDKs, At least 4 year of experience communicating technical concepts to peers or customers (internal or external), 4+ years of experience using basic networking tools (such as: traceroute, iperf, dig, cURL, etc), 4+ years of experience building/debugging full application stacks from the OS up through custom applications, 4+ years of experience of leading professional development projects, 2+ years of experience working with cloud services, Exposure to mobile and web application security best practices, Open to working weekend days on occasion, or an offset schedule, Exposure to mobile application testing/automation (Selenium, Appium, etc. ), Web and application security and compliance experience, Knowledge and experience around AAA ( Authentication, Authorization, Accounting), Identity and Access concepts and technologies such as: SSO, SAML Federated Identity, RBAC, Logging, monitoring and response concepts and tools for cloud, and corporate networks, 15+ years of experience in a technical position, Strong Windows or Linux systems knowledge, Strong Networking Skills (DNS, TCP/IP, OSI model), Experience with query analyzers and query tuning / slow query optimization etc, Expertise with Load Balancing, Iperf, MTR, netcat, and other network monitoring / troubleshooting tools, Monitor infrastructure proactively to react to alerts prior to them becoming critical or service impacting, Maintain high quality of service desk entries including timely, accurate and detailed notes, Document and share knowledge within the team, This role may occasionally require you to work from a different SDL office or client site and may involve some international travel, Experience working in a commercial hosted/data centre environment, Experience of working in an ITIL environment desirable, Have worked in a customer facing environment with a focus on high quality of customer service, Windows Server 2012/2008/2003 administration/configuration knowledge including, Insight – the ability to understand the customer, Good understanding of internet technologies such as HTTP, DNS, load-balancing, Practical data processing and analyzing skills (e.g., applications log, graphs), Good communication skills both written and verbal. 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